Ensure satisfaction and loyalty among our customers, and expand our customer base
Offer innovative and high-performance solutions that comply with safety rules and regulatory requirements, meet the needs of reliability and ease of implementation and use, and satisfy the expectations expressed by our customers. Associate the Group’s various brands with a recognized level of quality.

Ensure that our compliance, cost and lead-time commitments are met
Organise and control our processes in order to reduce and prevent all risks, optimise costs and reduce waste. Measure and supervise the efficiency of our processes, both internally and with our partners.

Continuously improve our performance and our management system
Listen to our customers in order to detect opportunities to improve our offering. Promote a dynamic approach to corrective and preventive actions at all levels. Promote continuous improvement and analysis tools: Lean, Six Sigma, FMECA, etc.

Encourage the accountability of all persons involved in our processes
Stimulate employee commitment to applying the quality policy.
Promote a spirit of initiative and individual and collective performance.
Develop our skills in our various business areas.
Ensure the involvement and accountability of suppliers in our processes as early on as possible, as part of a sustainable and balanced relationship.